System Operator & Admin Console

Customer service, VDS node health monitoring, and 10–50yr escrow governance under strict zero-knowledge boundaries (no access to user VeraCrypt plaintext or PINs).

Ticket / Client Hash Issue Assigned VDS / PBX Zero-Knowledge Scope Operator Action
SUP-409 · usr_91a2 PBX carrier failover test requested SIP-EU-01 / VDS-CH-44 NO PLAINTEXT ACCESS
SUP-412 · usr_38c7 Disk SMART warning on secondary mirror VDS-IS-12 (25yr Escrow) NO PLAINTEXT ACCESS
SUP-415 · usr_77f0 Self-account drill delivery verification Telegram / Signal Gateway NO PLAINTEXT ACCESS

10–50yr Hosting Escrow Reserve

€1,482,500

100% funded for 1,484 active 10–50yr Ubuntu VDS contracts.

Air-Gapped Policy Core

sha256: 9f8a...31c4

Zero internet-facing write endpoints. Hardware quorum: 3/5.

Operator Access Governance

0 Violations

All operator sessions hardware-key bound and append-only logged.

Operator / Admin Action Log